Training and Development
Invest in people to improve performance and reach your goals.
- Behavioral Hiring– Learn the process to execute a successful hiring program using proven behavior interviewing techniques and staffing processes. Includes tools and templates.
- Customer Service – Ensure a positive experience for your customers with our provocative one-day course designed for all members of your organization.
- Effective Communication – Effective, consistent communication still ranks as the most important management process; engage leaders, managers and employees in your mission with every-day skills and ongoing processes.
- Managing People – Supervisors and managers gain skills essential for motivating people, communicating, coaching performance, managing conflict and preventing harassment.
- Workplace Harassment – Take your supervisors and managers through an active half-day to learn the requirements and skills to manage a harassment-free workplace.
We use engaging, accelerated learning methods to design all training programs. Whether you need compliance training, it’s time to revitalize your customer service behaviors, you require project management skills, or need a custom program designed for your team, your participants will remember our sessions and apply their new skills and tools every day.
Education's purpose is to replace an empty mind with an open one.
— Malcolm Forbes